Enquire Now  |   Call  |   Email
Cedilla interactive Cedilla interactive
Digital Marketing Agency Singapore Digital Marketing Agency Singapore

March 30, 2023

Transitioning From Social Media to Social Commerce

Overall, social commerce is becoming increasingly popular among consumers and businesses, with social media platforms providing a convenient and engaging way to buy and sell products.

Social commerce is a growing trend where social media platforms are used for e-commerce transactions. Here are some social commerce usage statistics as of 2021:

  • According to eMarketer, social commerce sales in the US are expected to reach $36.62 billion in 2021, a 34.8% increase from 2020
  • Instagram is one of the most popular social commerce platforms, with over 1 billion active users and 90 million businesses using the platform to sell their products
  • A survey by Bazaarvoice found that 79% of US consumers have made a purchase through social media, with Facebook and Instagram being the most popular platforms for social commerce
  • A study by PwC found that 45% of consumers said they have purchased products through social media platforms
  • According to Hootsuite, social media has become the top marketing channel for e-commerce businesses, with 74% of businesses using social media to drive sales

Social commerce is the new wave of online marketing and has the potential to revolutionise the way businesses interact with customers. Making the switch from social media to social commerce is an important step for any business looking to stay on top of the latest trends. To make the transition, businesses need to create effective social commerce marketing strategies that leverage the power of social commerce to engage customers, convert them into buying customers and retain them with loyalty programs.

To achieve this, businesses need to create a strong presence on social networks, create relationships with customers, use targeted marketing campaigns, and develop loyalty programs. By harnessing the power of social commerce, businesses can create an effective and profitable online presence that will stand out from their competitors.

Social media platforms like Facebook, Instagram, and TikTok have become popular avenues for businesses to reach out to consumers and promote their products. Social commerce refers to the use of social media platforms to facilitate the buying and selling of products and services. Social commerce has gained popularity in Singapore in recent years, especially among younger consumers who are more tech-savvy.

A study by Shopify found that social media is the second most popular online shopping destination for Gen Z and millennials, after online marketplaces like Amazon.

Popular social commerce platforms in Singapore include Carousell, Shopee, Qoo10, Lazada, and ShopBack. These platforms allow businesses to set up online storefronts, promote their products, and engage with customers through social media. Some businesses have also started using social media platforms like Instagram and Facebook to sell their products directly to consumers.

Social commerce is a powerful tool for businesses to reach their consumers, but making the switch from social media to social commerce can be daunting. By taking the time to understand the differences between the two, you can ensure that your business is utilising the best strategies to reach your target audience and maximise sales. With the proper approach, businesses can harness the power of social commerce to create a unique and engaging shopping experience for their customers.

Harnessing the Power of Social Commerce

Harnessing the power of social commerce can be an incredibly effective way for businesses to engage with their customers, drive more sales, and increase their bottom line. With the right tools and strategies, businesses can easily make the transition from social media to social commerce and start to experience the benefits of this powerful marketing channel. Social commerce offers businesses the ability to create personalised buying experiences for their customers, use social networks to promote products and services and analyse customer behaviour to gain valuable insights. By leveraging the power of social commerce, businesses can gain a competitive edge, stand out from the crowd, and build strong relationships with their customers.

Benefits of Social Commerce

There are plentiful rewards when you shift from traditional media to social commerce. The power of social commerce is such that it can help you reach more potential customers, build relationships with them, and ultimately increase sales and profits.

With the right strategy in place, you can reap the benefits of social commerce quickly and easily. Social commerce platforms like Facebook, Twitter, Instagram, and Pinterest allow you to showcase your products and services, create content that resonates with your audience, and customise your online store to fit your brand.

Additionally, you can take advantage of tools like social media advertising, paid ads, influencer marketing, and targeted campaigns to maximise your reach and engagement. Ultimately, harnessing the power of social commerce can help you build a loyal customer base and grow your business.

Challenges of Implementing a Successful Social Commerce Strategy

Making the switch from social media to social commerce can be difficult for businesses, as it requires a more strategic approach to connecting with customers. To ensure a successful transition, businesses need to ensure that their social commerce marketing strategies are tailored to their respective customer base. This includes understanding the buying habits and preferences of their target demographic, and leveraging the right platforms and technologies to reach them.

Additionally, businesses must focus on making their presence visible and engaging with customers in meaningful ways. This could mean creating compelling content, running promotions, and providing incentives to customers who use their products. By tapping into the power of social commerce with the support of Cedilla, businesses can increase their customer base, boost customer loyalty, and improve brand recognition.

How Cedilla can Help Create an Impactful Social Commerce Strategy

A digital marketing agency like Cedilla can help businesses gain profit from social commerce in several ways:

Social media strategy: Cedilla can help develop a social media marketing strategy for the business that includes a focus on social commerce. This includes identifying the best social media platforms for the business to use, creating a content calendar, and developing a plan for promoting products and services through social media and using social media advertising.

Targeted advertising: Cedilla uses data analysis and audience targeting tools to identify the most effective way to advertise products and services to potential customers. Using retargeting ads to show products to people who have previously visited a website or social media page, or using lookalike targeting to find new customers who are similar to existing ones, Cedilla can help the brands their targeted audience.

Influencer marketing: Many businesses have found success in social commerce through influencer marketing, which involves partnering with social media influencers to promote products to their followers. A digital marketing agency like Cedilla helps identify the right influencers for a business to work with and develop a strategy for working with them.

Social commerce tools: Cedilla is a social media agency adept in using social commerce tools. Cedilla can help businesses implement social commerce tools, such as buy buttons, social media shops, or shoppable posts, which make it easy for customers to purchase products directly from social media platforms.

Analytics and measurement: A social media marketing agency like Cedilla can help the business measure the effectiveness of its social commerce efforts, by tracking metrics such as engagement rates, click-through rates, conversion rates, and revenue. Using this data, Cedilla helps businesses refine and improve social commerce strategies over time.

Overall, a digital marketing agency like Cedilla can help businesses gain profit from social commerce by developing and executing effective social media marketing strategies, using targeted social media advertising and influencer marketing, implementing social commerce tools, and measuring and optimising performance.

Social Media Agency for a Smooth Transition

Social commerce is gaining popularity in Singapore due to the increasing use of social media platforms. It has become an important channel for businesses to reach out to consumers and promote their products online.

The COVID-19 pandemic has accelerated the growth of social commerce in Singapore as more people are shopping. In fact, a survey conducted by Visa in 2020 showed that 58% of Singaporeans have increased their online spending since the start of the pandemic

Making the switch from social media to social commerce can be daunting, especially if you're unfamiliar with the technology or the possibilities it presents. But with the help of a social media agency like Cedilla, you can embrace the power of social commerce and unlock the potential of your business.

By leveraging the reach of social media marketing and social media agencies businesses can increase customer engagement, build relationships, and drive sales, and you can create a powerful channel for business growth. With the right strategies in place with the help of a social media agency, you can tap into the power of social commerce and create an efficient, profitable, and sustainable sales model. So, don't be afraid to make the switch and unlock the potential of your business with social commerce.

Work with us

We’re Ready to Bring Bigger & Stronger Projects